Bookings and payments

Turn an enquiry into a paid booking

Delegates book on the phone they already have, pay in full or leave a deposit, and get a clear confirmation. You get one complete delegate record, with the payment attached.

Card required. No charge during your trial. Cancel any time before it ends.

A delegate booking a first aid course on her phone

Booking

Get complete information the first time

Half-finished forms, payments in another app and date changes by email turn one booking into three jobs. Booking in CPR Enroll collects what the course needs and records the payment on the same booking.

Ask for what each course needs

Every course can have its own booking form. Collect the standard delegate details, add your own questions, and require consent and acknowledgements before anyone checks out.

  • Standard delegate details on every form
  • Your own questions per course
  • Consent and acknowledgement steps
  • Single or multi-column layouts

Easy on a phone, even for a group

One person can book several delegates in a single checkout, and each delegate can choose their own add-ons. Required fields are clear, so nobody gets stuck halfway.

  • Several delegates in one checkout
  • Add-ons chosen per delegate
  • Clear required fields

The delegate's side

From first click to a confirmed place

Six steps on the phone in their pocket, from finding the course to moving it if plans change.

  1. Find the course From your course page, a link or a QR code.
  2. Check the details Date, venue, price and what to bring.
  3. Fill in the right form Only the questions that course needs.
  4. Add-ons and payment Full payment or deposit, plus any extras.
  5. Confirmation Course details and a receipt, sent straight away.
  6. Changes A link to move dates, no login needed.

Payments

Take payment the way each customer pays

Individuals pay online. Employers want an invoice for their delegates. Someone always pays cash on the day. Every one of those lands on the booking, so balances stay right.

  • Online payment Cards, digital wallets and eligible buy now, pay later options, depending on your Stripe setup.
  • Deposits and balances Take a deposit where the course allows it and track each booking as paid, part paid or owing.
  • Employer invoices Invoice an employer for a group of delegates and keep the invoice tied to the bookings it covers.
  • Manual and external payments Record cash, cheque, bank transfer or payments taken elsewhere so the balance stays accurate.
  • Add-ons and products Sell manuals, pocket masks and digital products with the place, posted or delivered.
  • Fees you set Date change fees and other charges you set up, collected through the same checkout.

Online payments are processed through your connected Stripe account. Available payment methods depend on your Stripe setup; card processing fees are billed separately.

After checkout

Receipts, changes and emails, sorted

Charges you can see and explain

Set VAT, promo codes and postage for physical products. UK organisations start with VAT at the 20% standard rate, and you decide how it applies. Delegates see exactly what they are paying for before they pay.

  • VAT settings you control
  • Course and shop promotions
  • Postage for physical products

Receipts that show what was bought

Each booking gets a detailed PDF receipt listing the course, each delegate, add-ons, discounts and payments. Send it again or download it whenever someone asks, including the finance team that sent the delegates.

  • PDF receipts by email and download
  • Line items for each delegate and add-on
  • Resend in one click

Date changes without the back-and-forth

Delegates get a link to move to another date on their own, no login needed. They only see courses they are eligible for, and any fee you set is collected along the way.

  • No-login date change link
  • Only eligible courses shown
  • Your fees and rules applied
Pulse holding a phone with a payment confirmed as Coach Gemma gives him a high five

Emails you only write once

Confirmations, course updates, cancellations, payment messages and receipts go out from the booking with the right details filled in.

  • Confirmation with the course details
  • Update and cancellation notices
  • Payment messages and receipts

Booking and payment questions

Can delegates book from a phone?

Yes. Booking and checkout work on any phone, tablet or computer.

Can one person book several delegates?

Yes. One person can book a group in a single checkout, and each delegate can choose different add-ons.

Can I take a deposit and track the balance?

Yes, where the course allows deposits. Each booking shows as paid, part paid or owing until the balance is settled.

Can I invoice an employer for their delegates?

Yes. Eligible group and workplace bookings can be billed by invoice, which stays tied to the bookings it covers.

Can delegates change their own date?

Yes. Delegates get a link to move to another eligible course date without logging in, following the rules and fees you set.

Does CPR Enroll handle VAT for me?

CPR Enroll sets UK organisations up with VAT at the 20% standard rate, and you control how it applies. Your business decides what to charge and whether you need to be VAT registered. It does not replace your accountant.

A booking should end with a confirmed delegate, not a tidy-up job.

Connect Stripe, publish a course and take your first payment during your trial.

Card required. No charge during your trial. Cancel any time before it ends.

Coach Gemma cheering as Pulse shows a certificate on his phone